FAQ: Everything You Want to Know

The Wilmington is a 46' catamaran offering downtown passenger service via the colorful and exotic Cape Fear River. If your questions aren't answered below, please contact us. Thank you for taking the time to ask.

*Please note that all cruises, tours and excursions are subject to schedule and price changes, and are based on availability. Some itineraries are based on a minimum number of passengers. Prior to your scheduled trip, we recommend calling us at (910) 338-3134 to confirm your specific excursion.

How do I make a reservation?

What forms of payment do you accept?

Where are you located?

Do you offer parking?

What should I bring on the boat?

In the event of rain, will the trip still go?

Is there a restroom onboard?

If I don't return to the boat on time — what will happen?

Do you allow pets?

Do you allow strollers?

Do you allow wheelchairs?

Can we bring our own food and beverage?

Do you offer private, group charters?

We want to have an on-board wedding ceremony. Is the Captain authorized to marry us?

Answers to Your Questions

How do I make a reservation?

Reservations can be made online, by phone (910) 338-3134 and in-person at our Riverwalk shop. Reservations are not confirmed until either paid in-full or until a deposit has been accepted. Some excursions require a minimum number of passengers and may be cancelled by our staff. In the event of such a cancellation, all fees are 100% refundable.

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What forms of payment do you accept?

We accept payments by cash, check or credit card (American Express, Discover, Visa and MasterCard).

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Where are you located?

The Wilmington is located at:
212 S. Water Street
Wilmington, North Carolina
(click for map)
Located between Orange and Ann Streets on the Cape Fear Riverwalk

Our mailing address is:
6415 New Haven Drive, Wilmington, NC 28411.

We can be reached by phone at (910) 338-3134.

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Do you offer parking?

Parking is available in the Public Parking Deck, lots and on the street.

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What should I bring on the boat?

Bring your camera, and any special needs that you may require. Please call us if you have any questions at (910) 338-3134.

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In the event of rain, will the trip still go?

We are fully enclosed and rain does not normally prevent departure. However, it is at the Captain’s discretion to cancel based on weather conditions. Please call us if you have any questions at (910) 338-3134.

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Is there a restroom onboard?

Yes. We have a restroom available onboard and it is ADA compliant.

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If I don't return to the boat on time — what will happen?

You are responsible to be back on the boat according to schedule or you may be left behind to find your way home.

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Do you allow pets?

No, unfortunately we do not allow pets.

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Do you allow strollers?

Yes, we allow strollers.

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Do you allow wheelchairs?

Yes, we allow wheelchairs and we are ADA compliant.

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Can we bring our own food and beverage?

We offer a snacks and sandwiches. A full bar is available (beer, wine & mixed drinks). We do not allow food or beverage to be brought on board.

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Do you offer private, group charters?

Yes. We offer a variety of private charters for corporate events, wedding receptions and special occasions. Please refer to our group rates and information.

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We want to have an on-board wedding ceremony. Is the Captain authorized to marry us?

The Captain is not allowed to perform the ceremony, but we can help you make such arrangements.